Betsy Bailey

If you’re looking for someone with a richly varied background to wear many hats for your business, please get in touch to discuss your needs. Some examples of my services include:

  • Business Operations Consulting
  • Process Improvement & Documentation
  • Writing & Editing
  • Marketing & Social Media Management
  • Bookkeeping & Financial Reporting
  • Research & Analysis
  • Website Creation & Administration
  • Technology Training
  • French/English Translation

My Resume

CURRENT POSITIONS

January 2017 – present

Owner of Versatile Virtual Services • Remote Business Services

  • Business Operations Consulting: provide analysis of operational processes and suggest ideas for improvement
  • Process Improvement & Documentation: streamline processes and develop supporting documentation
  • Writing & Editing: research, develop, and write blog posts and articles on various topics
  • Marketing & Social Media Management: create posts and monitor engagement on social media platforms
  • Bookkeeping & Financial Reporting: account reconciliation, troubleshoot discrepancies, accounts receivable and payable, and financial reporting
  • Research & Analysis: research diverse subjects and provide summary and analysis of findings
  • Website Creation & Administration: create and manage websites using platforms such as WordPress, Wix, Weebly, and Squarespace
  • Technology Training: train individuals and teams on apps, tools, and devices
  • Translation: provide oral and written translation services from French to English

Writing samples:

NONPROFIT EXPERIENCE

October 2020 – present

Director of Communications/Board Member • 2LIV4 • Nonprofit for People with Disabilities Remote

  • Website creation and administration: 2liv4.org
  • Conduct interviews and write articles for The 2LIV4 Tribune
  • Manage team of writers, proofread and edit articles
  • Oversee and train administrative support intern
  • Train team on tools (e.g., Google Workspace, Asana, Givebutter, Canva)
  • Organize trade show attendance (select merch, procure giveaway partners, solicit email subscribers)

INDUSTRY EXPERIENCE

October 2010 – August 2016

Director of Operations • 601am LLC • Web Development Agency • Remote

  • Established and owned human resources processes, including recruitment, new hire onboarding, payroll, PTO, benefits election and administration, and creation and development of company handbook
  • Bookkeeping, including analysis and reporting of finances and working with CPA on tax matters
  • Created, implemented, developed, and documented organizational strategies and policies to ensure company activities ran smoothly
  • Maintained company intranet using Confluence
  • Prepared, processed and tracked client invoices
  • Organized team outings, meetings, and travel
  • Elected business insurance policies and reviewed contracts
  • Drafted client contracts and acted as point of contact for renewal, invoicing, and client portal use
  • Researched and wrote blog posts related to business operations in the web agency world:  medium.com/@betsyfbailey

February – August 2006

Research Analyst • Harris Interactive • New York City, NY

  • Survey consultation, construction, testing, sample management, and table-checking for QuickQuery (online survey service)
  • Managed several surveys simultaneously while ensuring clients a quick turnaround
  • Trained new employees

June 2002 – January 2006

Marketing Research Coordinator • American Express Publishing /Travel + Leisure Magazine • New York City, NY

  • Carried out research projects from start to finish:  conducted research, analyzed results, and prepared documents to present findings to ad sales team and potential clients
  • Analyzed in-book and online reader service lead data
  • Created magazine inserts and brochures for research projects using Adobe Photoshop and InDesign
  • Oversaw online reader service website
  • Tracked and maintained budget data for entire marketing department
  • Hired full-time after an internship experience
  • Trained and supervised department interns

TEACHING EXPERIENCE

2016 – 2017

Private EFL/ESL Teacher • Grenoble, France

  • Prepared materials and exercises for English as a Foreign/Second Language students (EFL/ESL)
  • Customized course content for students based on level of competency and individual objectives

December 2008 – April 2010

Assistant English Teacher • Various High Schools and Middle Schools • Lyon, France

  • Practiced spoken English with students
  • Prepared pedagogic documents around the theme of American culture
  • Provided one-on-one personalized assistance for students needing extra attention

PROFESSIONAL VOLLEYBALL PLAYING & COACHING EXPERIENCE

2006 – 2014

Professional Volleyball Player • Various Teams in Germany and France

  • Signed to play in Straubing, Germany in 2006 as the starting setter after participating in an agency-run tryout in Prague, Czech Republic; team finished 2nd in league
  • Signed in St. Fons, France in 2007 as the starting setter; team finished 1st in league
  • Became my own agent in 2008 and succeeded in getting myself recruited and negotiating my salary and benefits with various clubs in France through the 2014 season

1999 – present

Volleyball Coach • Various Positions in USA and Europe

  • University of Michigan (Ann Arbor, Michigan):  Adult and Youth camp coach
  • Team Angle (Muskegon, Michigan):  Spring clinic coach (6-12th grade)
  • FTSV (Straubing, Germany): Girl’s youth team coach (8-12 year-olds)
  • All American Volleyball Camps (various locations throughout Midwest, USA): Summer camp coach
  • NYC Juniors (New York City, New York): Coached U15 girl’s travel team and ran weekly practices for 10-12-year-old girls
  • Central Connecticut State University (New Britain, Connecticut): Summer camp coach for middle and high school students

EDUCATION

1999 – 2002

B.A. Communication • Central Connecticut State University • New Britain, CT

  • Focus on mass media and video production, minor in music; graduated with honors
  • NCAA Division I scholarship athlete; volleyball team captain for 2.5 years

VOLUNTEER EXPERIENCE

2020

Website Administrator Reach Arrive

  • Website creation and board member for the organization with a mission to transform cities and lives through parkour

2016

Website Administrator Cause Animaux Libres Isère

  • Website redesign and administration for an animal rights and vegan advocacy non-profit based in Grenoble, France

OTHER SKILLS & INTERESTS

Foreign Languages:  French (professional fluency)

Creative: Canva, Basic Adobe Photoshop and InDesign, iMovie

Marketing & CRM: Meta Business Suite, Google Analytics, Mailchimp, SEO, HubSpot, Buffer 

Knowledge Base & Collaboration: Google Workspace, Microsoft 365, Confluence, Slack, Notion

HR: Zenefits, JazzHR, Gusto

Fundraising: Givebutter

Project Management: Jira, Asana, Trello

Accounting & Billing: Xero, Quickbooks, Wave, Freshbooks, Expensify, Veryfi, Hubdoc

Web Development: Wix, Weebly, Squarespace, basic HTML and CSS, basic WordPress

Interests & Hobbies: Veganism and animal rights; disability advocacy; environmental activism; music; learning languages; travel; health and fitness; parkour; gymnastics; gardening