Betsy Bailey

If you’re looking for someone with a richly varied background to wear many hats for your business, please get in touch to discuss your needs. Some examples of my services include:

  • Business Operations Consulting
  • Process Improvement & Documentation
  • Writing & Editing
  • Social Media Management
  • Bookkeeping
  • French/English Translation
  • Research & Analysis
  • Basic website creation and maintenance

My Resume

CURRENT POSITIONS

January 2017 – present

Owner of Versatile Virtual Services • Remote Business Services

  • Business Operations Consulting: provide analysis of operational processes and suggest ideas for improvement
  • Process Improvement & Documentation: streamline processes and develop supporting documentation
  • Writing: research and write blog posts and articles on various topics
  • Editing: research, develop, and refine ideas and content
  • Social Media Management: create posts, monitor engagement, and respond to comments as needed on platforms such as Facebook, Instagram, and LinkedIn
  • Bookkeeping: account reconciliation, troubleshoot discrepancies, accounts receivable and payable, and financial reporting
  • Translation: provide oral and written translation services from French to English
  • Research & Analysis: research diverse subjects and provide summary and analysis of findings
  • Basic website creation and management: create and manage websites using platforms such as WordPress, Wix, Weebly, and SquareSpace.

Writing samples:

June 2020 – present

North American Associate • Consumer Now • Consumer Insights Consultancy based in Grenoble, France

  • Develop business opportunities in North America
  • Assist with consumer insight studies

BUSINESS OPERATIONS EXPERIENCE

October 2010 – August 2016

Director of Operations • 601am LLC • Web Development Agency • Remote

  • Established and owned human resources processes, including recruitment, new hire onboarding, payroll, PTO, benefits election and administration, and creation and development of company handbook
  • Bookkeeping, including analysis and reporting of finances and working with CPA on tax matters
  • Created, implemented, developed, and documented organizational strategies and policies to ensure company activities ran smoothly
  • Maintained company intranet using Confluence
  • Prepared, processed and tracked client invoices
  • Organized team outings, meetings, and travel
  • Elected business insurance policies and reviewed contracts
  • Drafted client contracts and acted as point of contact for renewal, invoicing, and client portal use
  • Sorted and delegated client support tickets
  • Carried out administrative duties such as purchasing office supplies and paying bills
  • Programmed and maintained telephone and VoIP systems
  • Researched and wrote blog posts related to business operations in the web agency world:  medium.com/@betsyfbailey

TEACHING EXPERIENCE

2017

Private EFL/ESL Teacher • Grenoble, France

  • Prepared materials and exercises for English as a Foreign/Second Language students (EFL/ESL)
  • Customized course content for students based on level of competency and individual objectives

December 2008 – April 2010

Assistant English Teacher • Various High Schools and Middle Schools • Lyon, France

  • Practiced spoken English with students
  • Prepared pedagogic documents around the theme of American culture
  • Provided one-on-one personalized assistance for students needing extra attention

MARKETING RESEARCH EXPERIENCE

February – August 2006

Research Analyst • Harris Interactive • New York City, NY

  • Survey consultation, construction, testing, sample management, and table-checking for QuickQuery (online survey service)
  • Managed several surveys simultaneously while ensuring clients a quick turnaround
  • Trained new employees

June 2002 – January 2006

Marketing Research Coordinator • American Express Publishing /Travel + Leisure Magazine • New York City, NY

  • Carried out research projects from start to finish:  conducted research, analyzed results, and prepared documents to present findings to ad sales team and potential clients
  • Analyzed in-book and online reader service lead data
  • Created magazine inserts and brochures for research projects using Adobe Photoshop and InDesign
  • Oversaw online reader service website
  • Tracked and maintained budget data for entire marketing department
  • Hired full-time after an internship experience
  • Trained and supervised department interns

PROFESSIONAL VOLLEYBALL PLAYING & COACHING EXPERIENCE

2006 – 2014

Professional Volleyball Player • Various Teams in Germany and France

  • Signed to play in Straubing, Germany in 2006 as the starting setter after participating in an agency-run tryout in Prague, Czech Republic; team finished 2nd in league
  • Signed in St. Fons, France in 2007 as the starting setter; team finished 1st in league
  • Became my own agent in 2008 and succeeded in getting myself recruited and negotiating my salary and benefits with various clubs in France through the 2014 season

1999 – present

Volleyball Coach • Various Positions in USA and Europe

  • University of Michigan (Ann Arbor, Michigan):  Adult and Youth camp coach
  • Team Angle (Muskegon, Michigan):  Spring clinic coach (6-12th grade)
  • FTSV (Straubing, Germany): Girl’s youth team coach (8-12 year-olds)
  • All American Volleyball Camps (various locations throughout Midwest, USA): Summer camp coach
  • NYC Juniors (New York City, New York): Coached U15 girl’s travel team and ran weekly practices for 10-12-year-old girls
  • Central Connecticut State University (New Britain, Connecticut): Summer camp coach for middle and high school students

EDUCATION

1999 – 2002

B.A. Communication • Central Connecticut State University • New Britain, CT

  • Focus on mass media and video production, minor in music; graduated with honors
  • NCAA Division I scholarship athlete; volleyball team captain for 2.5 years

VOLUNTEER EXPERIENCE

October 2020 – present

Director of Communications • 2LIV4 A nonprofit with a mission to enhance the emotional well-being of individuals who face physical or cognitive challenges, accompanying them on a path toward courage, motivation, opportunity, and the drive to find their something 2LIV4.

2016

Webmaster Cause Animaux Libres Isère Website redesign and maintenance for an animal rights and vegan advocacy non-profit based in Grenoble, France.

OTHER SKILLS & INTERESTS

Foreign Languages:  French (professional fluency)

Other Skills:  Xero; Quickbooks; Wave; Zenefits; Expensify; Veryfi; Google Workspace; Microsoft Office; WordPress; Wix; Weebly; Squarespace; Basic HTML and CSS; Atlassian’s Jira and Confluence; Google Analytics; Asana; Trello; JazzHR; ActiveCollab; Basic Adobe Photoshop, InDesign, and Illustrator; Freshbooks; iMovie; Mailchimp; SEO; Slack; HubSpot 

Interests: Veganism and animal rights; environmental advocacy; traveling; music; learning languages; health and fitness; parkour; yoga; volleyball; disability advocacy