Betsy Bailey

If you’re looking for someone with a richly varied background to wear many hats for your business, please get in touch to discuss your needs. Some examples of my services include:

  • Business Operations Consulting
  • Process Improvement & Documentation
  • Writing & Editing
  • Marketing & Social Media Management
  • Bookkeeping & Financial Reporting
  • Research & Analysis
  • Website Creation & Administration
  • Technology Training
  • French/English Translation

My Resume


January 2017 – present

Owner of Versatile Virtual Services • Remote Business Services

  • Business Operations Consulting: providing analysis of operational processes and suggesting ideas for improvement and documentation, assisting with recruiting and hiring
  • Bookkeeping & Financial Reporting: account reconciliation, troubleshooting discrepancies, accounts receivable and payable, and financial reporting
  • Technology Training: training individuals and teams on apps, tools, and devices
  • Research & Analysis: researching diverse subjects and providing summary and analysis of findings
  • Writing & Editing: researching, developing, and writing blog posts and articles on various topics
  • Marketing & Social Media Management: creating posts and monitoring community engagement on various platforms
  • Website Creation & Administration: creating and managing websites using platforms such as Wix, Weebly, and Squarespace
  • Translation & Interpretation: providing oral and written translation services from French to English
  • Event Operations: assisting with event planning and communication with attendees

Writing samples:


October 2020 – present

Director of Communications, Operations, Founding Board Member • 2LIV4 • Nonprofit for People with Disabilities Remote

  • Research and implement tools to streamline operations while considering budget constraints and leveraging nonprofit pricing opportunities
  • Train team members on essential tools such as Google Workspace, Asana, Givebutter, Grammarly, and Canva, enhancing operational efficiency and collaboration
  • Spearhead hiring efforts and recruit volunteers and interns to support organizational needs and initiatives
  • Attend trade shows to promote brand awareness, solicit email subscribers, network, and secure giveaway partners
  • Creation and maintenance of
  • Manage a team of writers, providing guidance, proofreading, and editing support
  • Lead marketing efforts, including donor outreach, email marketing, and social media


October 2010 – August 2016

Director of Operations • 601am LLC • Web Development Agency • Remote

  • Created, implemented, developed, and documented organizational strategies and processes to improve efficiency of company operations
  • Researched and deployed tools to enhance team productivity
  • Planned and organized team outings, company meetings, and travel
  • Trained clients on help desk use and triaged support tickets
  • Established human resources processes, including recruitment, new hire onboarding, payroll, PTO, benefits election and administration, and creation and development of employee handbook
  • Bookkeeping, including accounts receivable and payable, expense reports processing, financial analysis and reporting, and working with CPA on tax matters
  • Worked closely with president to research and select business insurance policies and review contracts
  • Drafted client contracts and acted as point of contact for renewal and billing
  • Researched and wrote blog posts related to business operations in the web agency world
  • Pitched in to assist web developers with client projects as needed, undertaking diverse responsibilities such as basic coding tasks and data entry

February – August 2006

Research Analyst • Harris Interactive • New York City, NY

  • Survey consultation, construction, testing, sample management, and table-checking for QuickQuery (online survey service)
  • Managed several surveys simultaneously while ensuring clients a quick turnaround
  • Trained new employees

June 2002 – January 2006

Marketing Research Coordinator • American Express Publishing/Travel + Leisure Magazine • New York City, NY

  • Carried out research projects from start to finish:  conducted research, analyzed results, and prepared documents to present findings to ad sales team and potential clients
  • Analyzed in-book and online reader service lead data
  • Created magazine inserts and brochures for research projects using Adobe Photoshop and InDesign
  • Oversaw online reader service website
  • Tracked and maintained budget data for entire marketing department
  • Hired full-time after an internship experience
  • Trained and supervised department interns


2016 – 2017

Private EFL/ESL Teacher • Grenoble, France

  • Prepared materials and exercises for English as a Foreign/Second Language students (EFL/ESL)
  • Customized course content for students based on level of competency and individual objectives

December 2008 – April 2010

Assistant English Teacher • Various High Schools and Middle Schools • Lyon, France

  • Practiced spoken English with students
  • Prepared pedagogic documents around the theme of American culture
  • Provided one-on-one personalized assistance for students needing extra attention


2006 – 2014

Professional Volleyball Player • Various Teams in Germany and France

  • Signed to play in Straubing, Germany in 2006 as the starting setter after participating in an agency-run tryout in Prague, Czech Republic; team finished 2nd in league
  • Signed in St. Fons, France in 2007 as the starting setter; team finished 1st in league
  • Became my own agent in 2008 and succeeded in getting myself recruited and negotiating my salary and benefits with various clubs in France through the 2014 season

1999 – present

Volleyball Coach • Various Positions in USA and Europe

  • University of Michigan (Ann Arbor, Michigan):  Adult and Youth camp coach
  • Team Angle (Muskegon, Michigan):  Spring clinic coach (6-12th grade)
  • FTSV (Straubing, Germany): Girl’s youth team coach (8-12 year-olds)
  • All American Volleyball Camps (various locations throughout Midwest, USA): Summer camp coach
  • NYC Juniors (New York City, New York): Coached U15 girl’s travel team and ran weekly practices for 10-12-year-old girls
  • Central Connecticut State University (New Britain, Connecticut): Summer camp coach for middle and high school students


1999 – 2002

B.A. Communication • Central Connecticut State University • New Britain, CT

  • Focus on mass media and video production, minor in music; graduated with honors
  • NCAA Division I scholarship athlete; volleyball team captain for 2.5 years



Website Administrator Reach Arrive

  • Website creation and board member for the organization with a mission to transform cities and lives through parkour


Website Administrator Cause Animaux Libres Isère

  • Website redesign and administration for an animal rights and vegan advocacy non-profit based in Grenoble, France


Foreign Languages:  French (fluent)

Creative: Canva, Basic Adobe Photoshop and InDesign, iMovie

Marketing & CRM: Meta Business Suite, Google Analytics, Mailchimp, SEO, HubSpot, Buffer 

Knowledge Base & Collaboration: Google Workspace, Microsoft 365, Confluence, Slack, Notion

HR: Zenefits, JazzHR, Gusto

Fundraising: Givebutter

Project Management: Jira, Asana, Trello

Accounting & Billing: Xero, Quickbooks, Wave, Freshbooks, Expensify, Veryfi, Hubdoc

Web Development: Wix, Weebly, Squarespace, basic HTML and CSS, basic WordPress

Interests & Hobbies: Veganism and animal rights, disability advocacy, environmental activism, effective altruism, music, learning languages, health and fitness, parkour, gymnastics, gardening, exploration